This User Agreement (hereinafter — the Agreement) in accordance with the provisions of Article 437 of the Civil Code of the Russian Federation constitutes a public offer of the PuzzleBot platform (LLC "PB", TIN 7448265179, KPP 744801001, OGRN 1257400032284, registered address: 454014, Chelyabinsk region, Chelyabinsk), hereinafter — the Administration, and is addressed to any legally capable person who has accepted the Agreement (hereinafter — the User, Licensee) on the terms set forth below:

Before using the PuzzleBot platform (hereinafter — the Platform), the prospective User must read this Offer, the Personal Data Processing and Protection Policy, the Consent to Personal Data Processing, the Cookie Policy, and other documents on our websites at https://puzzlebot.top, https://puzzle.bot, https://labo.top, including subdomains (hereinafter — the "Website"). If the prospective User does not agree with the terms of the Agreement set forth in the Offer, or with any of the above-mentioned documents and/or information in whole or in part, the prospective User must refrain from using the Platform.

Acceptance of the Agreement terms upon Registration at https://*.puzzlebot.top by checking the "_V_" checkbox on the page https://cp.puzzlebot.top and/or payment of a Tariff and/or logging into the Personal Account on the Platform shall be recognized by all interested parties, including the Administration and the Licensee (User), as:
- acceptance of the offer pursuant to Article 438 of the Civil Code of the Russian Federation and constitutes the unconditional and unreserved acceptance by the Licensee (User) of all terms of the Agreement without any exceptions or limitations on an adhesion basis;
- prior familiarization by the Licensee (User) with all documents located on the websites at https://puzzlebot.top, https://puzzle.bot, https://labo.top, including subdomains, including but not limited to this User Agreement, the Consent to Personal Data Processing, the Personal Data Processing and Protection Policy, the Cookie Policy, full understanding thereof and agreement thereto, and unconditional and unreserved acceptance thereof without any exceptions or limitations on an adhesion basis in accordance with Article 438 of the Civil Code of the Russian Federation;
- full correspondence of the actual intentions of the Licensee (User) with the terms set forth in the above-mentioned documents, their meaning and significance, and confirmation that the Licensee (User) grants Consent to Personal Data Processing and accepts the Agreement without material misrepresentation;
- declaration and confirmation by the Licensee (User) that they have not been declared legally incapacitated, are not under guardianship or custodianship, and do not suffer from conditions that would prevent them from understanding the essence of the Agreement, the Consent to Personal Data Processing and other documents located on the websites at https://puzzlebot.top, https://puzzle.bot, https://labo.top, including their subdomains;
- declaration and confirmation by the Licensee (User) that there are no circumstances forcing them to accept the Agreement and provide Consent to Personal Data Processing on terms extremely unfavorable to them.


Terms and Definitions

Platform — a software system intended for the launch and support of Bots and database processing, located at https://*.puzzlebot.top, non-exclusive rights to which belong to the Administration under an agreement with the authors/rights holders (Certificate of State Registration of a Computer Program No. 2023666397, registered by the Federal Service for Intellectual Property (Rospatent) in the Register of Computer Programs on July 31, 2023), as well as the associated infrastructure.

Database (DB) — a collection of information about Chatbots, their owners and Users, as well as other information processed using the Platform.

User — a licensee, a natural or legal person who has accepted the Agreement.

Account — the User's registered profile on the Platform.

Personal Account — a section of the Platform through which the User can utilize the Platform's functionality.

Chatbot (hereinafter — Bot) — a software algorithm interacting with the Platform and other internet resources via a Telegram messenger account, as well as other messengers and resources, including the ability to create and maintain a mini-application (website) within such resource.

Block — a ready-to-use software element for populating a Bot. It is a component part of the Platform.

Module — a database of Blocks. It is a component part of the Platform.

Template — a ready-to-use set of Blocks for populating Bots. It is a component part of the Platform.

Content — information, documents and other objects placed by the User in a Bot, including the content of resources (websites, applications, chats, groups, channels, etc.) that are connected to the Bot and/or referenced by the Bot and/or interact with the Bot and/or are advertised by the Bot and/or information about which is present in the Bot and/or other similar data.

Tariff — the scope of rights granted to the User. Information on Tariff plan pricing and available features is available at https://puzzlebot.top/price.

Month — a period of time equal to 30 (thirty) consecutive calendar days.


1. Subject Matter

1.1. The Administration grants a simple (non-exclusive) license to use the Platform as a whole, including its Blocks, Modules and Templates (access to the Platform), within the limits and in the manner provided for by the Agreement, while retaining the Administration's right to grant licenses to other persons at its own discretion. No other rights, licenses, goods, works or services are provided under the Agreement. Throughout this text, above and below, the term "Administration" refers simultaneously to both the "Administration" and the "authors/rights holders", unless specifically stated otherwise.

1.2. The User uses the Platform and its elements (parts) within the limits and in the manner permitted by the Agreement and the selected Tariff, and pays remuneration unless otherwise provided by the Tariff.

1.3. The Platform, including all its components, as well as the associated infrastructure (website, etc.), are the result of intellectual activity (intellectual property) of the Administration and are protected by the legislation of the Russian Federation and international agreements in the field of intellectual property. Violation of the integrity of the Platform and the associated infrastructure (website, etc.), circumvention of their protection systems, copying of their source code and/or its components in whole or in part, as well as other actions violating the Administration's exclusive rights are prohibited. The User bears civil, administrative or criminal liability in accordance with the legislation of the Russian Federation, including the obligation to comply with court decisions upon the Administration's and/or rights holder's request for recognition of rights, cessation of infringing actions, publication of a court decision on the violation indicating the actual rights holder, compensation for damages or payment of compensation, and other obligations.


2. General Provisions

2.1. To use the Platform, the User registers or logs in using Telegram credentials, or credentials of another messenger and/or other resource.

2.2. After registration and/or authorization using Telegram credentials, or credentials of another messenger and/or other resource, the User receives a unique Account and access to the Personal Account.

2.3. All actions performed in the Personal Account are deemed to have been performed by the User personally.

2.4. The User is solely responsible for:

a) the security of their login and password;

b) the consequences of loss and/or disclosure of their login and password to third parties.

2.5. The Administration advises the User against sharing their Account credentials with third parties and/or allowing third parties to act from the User's Account. In any case, the User alone bears full responsibility for the actions of third parties from the User's Account and must familiarize them with the Agreement, as well as ensure their full compliance with the Agreement and other documents on our websites at https://puzzlebot.top, https://puzzle.bot, https://labo.top, including subdomains.


3. Terms of Use

3.1. The User may use the Platform in accordance with the Agreement and applicable legislation of the Russian Federation.

3.2. By default, the parties acknowledge that the User uses the Platform for commercial purposes. Any other use of the Platform must be communicated to the Administration in advance.

3.3. The Administration is not obligated to provide consulting or technical support to the User. Such support, at the Administration's discretion, is only possible if the User complies with the Agreement and the PuzzleBot Technical Support Service Usage Rules (https://puzzlebot.top/support-rules), published in the PuzzleBot bot and/or on the websites at https://puzzlebot.top, https://puzzle.bot, https://labo.top, including subdomains.

3.4. The Platform is integrated with various services, including analytics, payment and mailing services, etc. The Platform only provides access to these services. All matters related to the use of a specific service are governed by that service's rules and documents and are resolved between the service owner and the User independently.

3.5. The Platform is provided on an "as is" and "as available" basis.

3.6. The User assumes all risks associated with using the Platform.

3.7. The Administration makes no express or implied warranties to the User regarding the Platform, including but not limited to: fitness for a particular purpose, security and safety, accuracy, completeness, performance, system integration, uninterrupted operation, absence of errors, troubleshooting, absence of viruses, legality of use in any territory, including outside the Russian Federation.

3.8. The Administration is not liable for:

a) inability to use the Platform for reasons beyond the Administration's control;

b) any actions and/or omissions of service providers, networks, software or equipment;

c) distortion, modification or loss of Content;

d) the security of the User's login and/or password;

e) unauthorized and/or unlawful use by third parties of the User's login and/or password;

f) damage that may be caused to any devices, information media and/or software of the User as a result of using the Platform;

g) consequences of transferring Bots between Accounts.

3.9. The Administration may at its own discretion:

a) limit the frequency of the User's support requests;

b) merge or close requests that do not contain specific information;

c) reduce the priority of or fully discontinue support for a User who violates the Agreement or the PuzzleBot Technical Support Service Usage Rules;

d) temporarily or permanently block access to the support service in cases of aggression, insults, threats, flooding, spam, duplicate requests, abuse of the service or other violations of the Agreement or the PuzzleBot Technical Support Service Usage Rules;

e) decline to consider requests that fall outside the scope of support duties (including those relating to development, consulting, implementation of bot scenarios and logic);

f) apply automatic technical restrictions (timeouts, limits, refusal to create new requests) necessary to maintain service stability.

3.10. The Administration is not obligated to respond to requests that violate the PuzzleBot Technical Support Service Usage Rules or place excessive load on the support service.

3.11. The User agrees that the Administration bears no responsibility for the User's inability to receive support in cases where the User violates the Agreement, the PuzzleBot Technical Support Service Usage Rules and/or where technical restrictions are applied.


4. Intellectual Property

4.1. The Administration is the rights holder of the Platform and its constituent parts (code, design, databases, know-how, Modules, Blocks, Templates).

4.2. The simple (non-exclusive) license granted to the User is limited to the "right to use subject to the restrictions of the Agreement and the Tariff paid by the User", and nothing in the Agreement shall be construed as transferring to the User any exclusive right to the Platform, Modules, Blocks, Templates, other parts of the Platform, or the associated infrastructure or any part thereof.

4.3. The simple (non-exclusive) license granted to the User is provided for the term within the Tariff paid by the User.

4.4. The User may use the trade name and trademark of the Administration in any form and on any medium, including in the User's advertising materials and on the internet, solely to identify the User as a user of the Platform for the purpose of advertising and promoting the Platform on the market.

4.5. Each party to the Agreement retains all property rights and interests, including without limitation intellectual property rights in their respective means of identification. Except as expressly provided in the Agreement, neither party grants, nor does the other party receive, any rights, including property rights (including any implied licenses), in respect of the other party's means of identification.
Platform

4.6. The User may use the Platform to:

a) populate Bots, including using Blocks, Templates and Modules;

b) modify and develop Bots;

c) connect their own messenger page tokens and various services to Bots.

4.7. The User may use Blocks, Templates and Modules to populate Bots only through the Platform.
Bots

4.8. Exclusive rights to the program code of Blocks, Templates, Modules and other elements of the Platform belong to the authors/rights holders.

4.9. The User may modify and develop a Bot only in compliance with all requirements of this Agreement, including with respect to Content.

4.10. The User must retain in the Bots the Administration's identifier "Bot created with the service https://puzzlebot.top" or "Bot created with the service @puzzlebot", unless otherwise provided by the Tariff.
Content

4.11. When populating a Bot, the User must replace the images, icons and texts contained in Blocks, Templates and Modules. These objects are used for demonstration purposes only. Use of these objects as Content in a Bot is only permitted if the User has reached appropriate agreements with the rights holders.

4.12. The User warrants that the Content does not infringe third-party rights to results of intellectual activity and equivalent means of identification, rights to information constituting trade secrets, does not harm the honor, business reputation or dignity of third parties, does not violate the Agreement, or national and international legislation.

4.13. The User grants the Administration the right to use the Content in any form and by any means within the Platform. This right of use is granted on a simple (non-exclusive) license basis and without payment of royalties or any other remuneration for the full term of copyright. Termination of the Agreement between the Parties does not cancel this provision.


5. Export

5.1. The User may not copy the source code of the Platform and/or its elements.

5.2. The User may not export and use Blocks, Templates, Modules and other elements of the Platform separately from a Bot.


6. Additional Provisions

6.1. The Administration provides the User with server space for populating the Bot.

6.2. Interaction with the Bot is carried out by the Platform automatically.

6.3. The Administration provides no warranties regarding the performance and integrity of the server on which space for the Bot is provided. The User assumes the risks of loss associated with interruptions in Bot operation and loss of Content.


7. Prohibited Actions

7.1. The User may not:

7.1.1. Use the Platform, Modules, Blocks and Templates in ways not expressly provided for by the Agreement.

7.1.2. Modify, adapt, translate or create derivative products based on the Bot and Platform elements (Modules, Blocks and Templates), or integrate the Bot or Platform elements into other intellectual property works.

7.1.3. Attempt to circumvent technical restrictions imposed by the Platform.

7.1.4. Decompile, disassemble, decrypt or perform other actions with the Platform's source code.

7.1.5. Export the Bot in violation of the Agreement.

7.1.6. Remove from the Bot the identifier "Bot created with the service https://puzzlebot.top" or "Bot created with the service @puzzlebot", unless otherwise provided by the Tariff.

7.1.7. Take any actions to conceal the identifier "Bot created with the service https://puzzlebot.top" or "Bot created with the service @puzzlebot".

7.1.8. Use the Platform and Bot to publish, distribute, store or transmit in any form Content (including services with which the User's Bot interacts) that:

a) is unlawful, harmful, threatening, defamatory, inciting violence against any person and/or group of persons or inhumane treatment of animals, calls for illegal activities including instructions on the use of explosives or other weapons, violates generally accepted standards of decency and moral-ethical norms (including but not limited to erotica, pornography, escort services disguised as dating, sexual encounters and hints of such content), promotes hatred and/or discrimination, contains negative or critical statements regarding religion, politics, racial, ethnic, gender characteristics, personal qualities, abilities, sexual orientation and appearance of third parties, contains insults directed at specific individuals and/or organizations, misleads other recipients of information, or makes knowingly unfulfillable and/or false and/or absurd promises;

b) may be perceived as propaganda of certain political or religious views, non-traditional sexual orientation, violence, use of narcotics, alcohol, tobacco and equivalent activities (heated tobacco, vapes, salts, etc.);

c) violates the rights of minors and other persons;

d) infringes third-party rights to results of intellectual activity and equivalent means of identification, rights to information constituting commercial and/or personal secrets, personal data, harms the honor and dignity, business reputation of third parties, or violates national and international legislation;

e) contains information not authorized for disclosure;

f) contains malicious software (viruses, worms, trojans or other computer codes, files or programs) intended to disrupt, destroy or limit the functionality of any computer or telecommunications equipment (or their parts), to gain unauthorized access, to obtain access to commercial software products by providing serial numbers, logins, passwords, programs for generating them and other means of obtaining unauthorized access to paid resources, as well as links to the above-mentioned information;

g) constitutes Spam, i.e. the sending without the recipient's consent of commercial and non-commercial messages in the form (including but not limited to): advertising of goods whose circulation is prohibited or restricted under Russian legislation; messages of social and/or religious-mystical content calling for further distribution of such messages ("chain letters"); lists of other people's email addresses; pyramid schemes, multi-level (network) marketing (MLM); referral links; internet income and online business schemes, etc.;

h) offers (advertises, promotes) for distribution (sale, gift, exchange, etc.) in any form by any means in any combination the following and similar items: narcotic substances, psychotropic substances and "dead drops"; erotic and pornographic materials; programs, devices, scripts for any type of hacking; public materials, software and other materials in the public domain; materials related to carding, financial and other fraud; hacked internet wallets and accounts; hacked servers; hacked RDP server access; SSH tunnels; brute force and hacked accounts; group purchases; bugs and vulnerabilities in websites; Citilink and other website accounts; DDOS services; scanned passports, driver's licenses, ID cards and other identity documents; wallets of any electronic payment systems and identification services; any other goods/works/services/games/giveaways, etc., the distribution of which is prohibited or restricted by the laws of Russia and other countries, including any casinos and similar activities;

i) otherwise violates the legislation of the Russian Federation and/or international law;

j) may be used for the unlawful collection, storage and processing of personal data, or other violations of the requirements of Federal Law No. 152-FZ of 27.07.2006 "On Personal Data", other federal laws and regulations of the Russian Federation governing the cases and specifics of personal data processing and ensuring the security and confidentiality of such information.

7.1.9. Use the Platform and/or Bot for:

a) disruption and/or interruption of the Platform's operation, including placement of elements that impede real-time information exchange, open additional browser or mobile application windows, replace functional interface elements, etc., as well as disruption and/or interruption of the operation of devices, servers, networks and other objects and services of third parties;

b) posting links to resources whose content contradicts applicable Russian legislation, international law, or the Agreement;

c) distributing false information regarding one's affiliation with the Administration and/or its partners;

d) facilitating any activities aimed at violating the restrictions and prohibitions imposed by the Agreement, as well as violating applicable legislation.

7.1.10. Grant sublicenses for any use of the Platform and/or its parts to third parties.


8. Blocking

8.1. The Administration may immediately block the User's Bot, Account and Personal Account in cases of:

a) detection of the User's violation of the Agreement;

b) detection of the User's violation of applicable Russian legislation;

c) receipt of a third-party complaint about the User's violation of their rights;

d) damage caused by the User to the image and business reputation of the Platform and/or the Administration;

e) receipt of appropriate demands from government authorities;

f) other similar circumstances.

8.2. The Administration reserves the right at its own discretion to deny the User access to the Platform and/or block the Bot and/or block the User's Account and Personal Account without explanation.

8.3. The Administration may restrict internet users' access to the Bot in the event of exceeding the limits of the associated Tariff and/or non-payment thereof.

8.4. Blocking (access restriction) means that internet users cannot access the Bot's content, and that access to the Platform, Account and the User's Personal Account is restricted.

8.5. The User undertakes to independently take all actions to ensure that the Content they post (including content of third-party resources with which the Bot interacts) complies with the Agreement, bears full responsibility for the Content they post (including content of third-party resources with which the Bot interacts), and understands the risks and consequences of blocking.

8.6. Upon blocking the Bot, Account or Personal Account of the User, the Administration may unilaterally delete the Account together with all Bots, Content and data without any compensation. These and other actions and decisions related to blocking, deletion and/or other restrictions are taken by the Administration at its own discretion.

8.7. The User may not publish on the Platform in any way Content posted in a blocked Bot.


9. Tariffs

9.1. The cost of the right to access and use the Platform (simple (non-exclusive) license) is set as a monthly fee payable to the Administration. A month means a period of time equal to 30 (thirty) consecutive calendar days.

9.2. The monthly fee amount is determined by the Tariff plan selected by the User on the Platform.

9.3. Available Tariffs are listed at: https://puzzlebot.top/price.

9.4. Tariffs may be changed by a unilateral decision of the Administration. The cost of the paid period shall not be subject to change.

9.5. After registration, the User may use the Platform on the free Tariff. The Administration may provide the User with a trial period on a paid Tariff.

9.6. To permanently switch to a paid Tariff, the User pays for it using the payment methods offered by the Platform's functionality. Switching between paid Tariffs is possible upon full payment of the new Tariff.

9.7. Payment for the Tariff is made on the basis of full (100%) prepayment.

9.8. The payment date is the date on which funds are fully credited to the Administration's settlement account or to the settlement account of the Administration's partner in accordance with the payment procedure for the Tariff specified on the Platform.

9.9. Payment obligations are deemed unfulfilled in the event of a refund at the request of the payment organization and/or the User/payer and/or in other cases.

9.10. The Tariff cost is equivalent to the cost of the following:

- Non-exclusive license for paid use of the PuzzleBot platform for the functionality within the paid Tariff for the period specified in the Tariff and paid for (100% of the Tariff).

9.11. Upon the User's acceptance and payment of the selected Tariff, subsequent non-use of the Platform by the User does not release the User from the obligation to pay for the Tariff and/or reduce its cost and does not constitute grounds for a refund to the User.

9.12. Upon expiration of the Tariff, it is automatically renewed for a period identical to the previous one (subject to advance payment).

9.13. The Administration may automatically charge the corresponding amount from the User's payment card in accordance with the current Tariffs.

9.14. The User may, before the expiration of the paid Tariff, cancel the auto-payment function or notify the Administration of their wish not to renew the current paid Tariff. In this case, automatic charging will not occur, but the User may independently pay for the selected Tariff.

9.15. When switching from a paid Tariff to the free Tariff, the User must bring their Personal Account into compliance with the conditions under which the free Tariff is provided.

9.16. When switching from a Tariff with a lower monthly cost before its expiration to a Tariff with a higher monthly cost, an automatic recalculation of the payment for the remaining period (i.e., the remaining paid days) occurs. Calculations are rounded up.

9.17. By the very fact of making the first Tariff payment, the User grants the Administration and its partners consent to store information about their payment card and other banking and other details, and agrees that the Administration is authorized to charge the payment card for:

a) implementing the auto-payment function;

b) charging other payments related to the Agreement;

c) settling the User's debts under the Agreement.

9.18. The terms and methods of Tariff payment by bank card and other payment instruments are governed by Russian legislation and the terms of banks, payment systems and other partners of the Administration.

9.19. In the event of any claims related to the use of the Platform under the Agreement during a given paid period, the User may submit such claims for that period within 30 calendar days from the end of that paid period. After the expiration of this period, the Administration's obligations under the Agreement for that period shall be deemed duly fulfilled in full and accepted by the User without objection. The Parties confirm their agreement that no additional documents confirming the above-mentioned proper fulfillment of all obligations shall be drawn up or signed by the Parties. Accordingly, the absence of such documents cannot constitute grounds (evidence) for the Administration's non-performance (improper performance) of its obligations under the Agreement.

9.20. The User may at their own discretion transfer to the Administration amounts exceeding the cost of the User's selected Tariff. In this case, the overpayment is reflected in the User's balance and may be applied by the Administration toward payment of the next Tariff period, another Tariff selected by the User, as well as additional options/services of the Platform selected by the User.


10. Refunds

10.1. Provided the User complies with the Agreement, the User has the right to request a refund within the period specified in clause 10.2, in the manner and on the terms of this section. When requesting a refund, the amount is calculated based on the cost of the paid Tariff minus payment system commissions through which the Tariff was paid and through which the refund will be processed. Accordingly, when processing a refund, payment system commissions are charged to the User. The amount of payment system commissions can be clarified when filing a refund request.

10.2. The terms and amount of funds refunded to the User are determined as follows:

a) If the User paid for the first time and no more than 3 days (inclusive) have passed from that moment to the submission of the refund request, the full paid Tariff amount is refunded (minus payment system commissions);

b) If the User paid for the first time and no more than 15 days (inclusive) have passed from that moment to the submission of the refund request, half of the paid Tariff amount is refunded (minus payment system commissions);

c) If the User paid for the first time and more than 15 days have passed from that moment, no refund is made.

10.3. If the User received a bonus (goods and/or a service that has its own value) for free upon paying for the Tariff and has used it (received the goods in hand and/or used the bonus service), then upon a refund the amount returned to the User is reduced by the cost of the bonus (goods and/or service).

10.4. Refunds exceeding 10,000 (ten thousand) rubles are processed by the Administration upon the User's presentation of a scanned copy of a written application in free form, with mandatory indication of refund details, and an electronic copy of the User's passport. The passport copy and application must be sent by email to: support@puzzlebot.top.

10.5. The Administration reserves the right to refuse a refund in cases of:

a) violation of the Agreement or applicable Russian legislation;

b) blocking of the User (including the Account, Personal Account and/or Bots);

c) automatic payment charges;

d) renewal or change of Tariff;

e) non-compliance with the refund conditions specified in clause 10.2.


11. Administration's Rights

11.1. To modify, develop and update the Platform without the User's consent or notice.

11.2. To establish any restrictions on the use of the Platform.

11.3. To delete a User's Account that at the time of deletion has been for six or more calendar months:

a) on the free Tariff;

b) not used by the User;

c) blocked.

11.4. To send the User messages, notifications, requests, and advertising and informational content.

11.5. To send the User information about webinars, videos and other information about the Platform.

11.6. To independently place the identifier "Bot created with the service https://puzzlebot.top" or "Bot created with the service @puzzlebot" in the Bot.

11.7. To access the User's Personal Account for monitoring the Platform's operation.

11.8. To carry out maintenance work that causes suspension of the Platform's operation.

11.9. To restore the User's access to the Account in case of hacking, loss or change of login or password, provided simultaneously that:

a) the account was used under a paid Tariff;

b) the User provided accurate information about the payment card used to pay for the Tariff.

11.10. To return to the original User's control a Bot that was transferred to another Account, if:

a) the Account is used under a paid Tariff;

b) the Administration deems the actions of the User who received the Bot to be in bad faith.


12. Personal Data

12.1. The Platform processes the User's personal data for the purpose of performing the Agreement in accordance with the requirements established by Federal Law "On Personal Data" No. 152-FZ of 27.07.2006.

12.2. The procedure for processing and protecting personal data is governed by the Personal Data Processing and Protection Policy located at https://puzzlebot.top/privacy.

12.3. The Platform does not process personal data collected by the User in Bots, but merely provides computing capacity that may be used by the User, including for the collection and processing of personal data. In this case, the User directly becomes the operator of the personal data they collect.

12.4. If the User processes personal data of third parties, the User independently bears responsibility for compliance with appropriate personal data protection measures in accordance with the requirements of Federal Law No. 152-FZ and other laws and regulations, including with respect to obtaining appropriate permissions and placing required documents and information in the Bot. If necessary, the User may enter into a separate Personal Data Processing Assignment with the Administration, located at https://puzzlebot.top/assignment.


13. Liability

13.1. The Administration is not liable for the User's direct and/or indirect losses, lost profits and/or damages.

13.2. The Administration's liability under the Agreement is in any case limited to (and may not exceed) the cost of the Tariff paid by the User.

13.3. In the event that third parties bring claims, demands and/or lawsuits against the Administration for violation of third-party rights related to the User providing any warranties (assuming any obligations), using the Platform (its parts), including related to the User's collection of personal data, the User undertakes to independently resolve such claims, demands and lawsuits, as well as to compensate the Administration for any resulting damages. The User bears sole responsibility (and releases the Administration from liability to themselves) for the Bots they create, including their use and Content, and for the consequences of the User's actions/omissions, including any losses that the Administration may suffer as a result.

13.4. In the event of force majeure circumstances that exclude or objectively prevent the performance of the Agreement, the parties have no mutual claims, and each party assumes its own risk of the consequences of such circumstances.

13.5. The User acknowledges and agrees that they use the capabilities provided under the Agreement at their own risk and that the Platform is provided on an "as is" and "as available" basis without any warranties.

13.6. The User acknowledges that if the Administration does not exercise or enforce its legal rights or remedies under the Agreement (or any applicable law), this does not constitute an official waiver of the Administration's rights, and such rights and remedies remain available to the Administration.


14. Place of Conclusion and Term of the Agreement

14.1. The place of conclusion and operation of the Agreement, including any interactions, including disputes and legal proceedings, between the parties and with third parties, is the registered address of the Administration.

14.2. The Agreement is effective from the moment of the User's acceptance until the deletion of the User's Account. The Account may be deleted:

a) at the User's request;

b) independently by the User within the Platform;

c) on the grounds provided for in Section 8.

14.3. In the event of deletion of an Account with an active paid Tariff on the grounds provided for by the Agreement (except for clause 10), the Administration may at its own discretion not refund funds for the remaining paid period.

14.4. After account deletion, the User may not use Bots, Blocks, Templates or Modules in any way.


15. Dispute Resolution

15.1. All disputes or disagreements arising between the Parties in connection with the performance of the Agreement shall be resolved through negotiation.

15.2. If the Parties fail to reach an agreement, disputes and disagreements shall be resolved through a pre-litigation claims procedure. The response period for a claim is 30 days.

15.3. If an agreement cannot be reached, the dispute shall be referred for resolution to the appropriate court at the Administration's location.

15.4. The applicable law is the law of the Russian Federation.


16. Final Provisions

16.1. The Agreement may be amended or supplemented by the Administration without notice to the User at any time. A new version of the Agreement takes effect from the moment it is posted on the Platform. The User undertakes to regularly review the Agreement and check for notices of changes.

16.2. Continued use of the Platform after amendments and/or additions to the Agreement are made constitutes the User's acceptance of and agreement to such amendments and/or additions. If the User does not agree with the amendments and/or additions to the Agreement, the User may stop using the Platform. This is the sole remedy. The User confirms that by continuing to use the Platform, the User agrees to the amended and/or supplemented provisions of the Agreement.

16.3. The Parties confirm that the Agreement is governed by and interpreted in accordance with Chapters 69 and 70 of the Civil Code of the Russian Federation, as well as other legislation of the Russian Federation. Matters not regulated by the Agreement shall be resolved in accordance with Chapters 69 and 70 of the Civil Code of the Russian Federation and other legislation of the Russian Federation.

16.4. If any provision of the Agreement is found to be void under the legislation of the Russian Federation, the remaining provisions shall remain in force and the Agreement shall be performed by the Parties in full without regard to such provision.

16.5. This Agreement is drawn up in Russian, posted at http://puzzlebot.top/terms and may be provided to the User for reference in English at http://puzzlebot.top/terms. The Russian-language version of the Agreement shall have unconditional priority over all existing translations, which are not legally binding and serve for reference only.

16.6. The Parties separately confirm their agreement that the original and unconditionally authoritative text of the Agreement is the Russian-language text (this text), and that in the event of any discrepancy between the Russian-language version of the Agreement and a version in another language, the provisions of the Russian-language version of the Agreement shall apply.