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User Agreement

Important! This is a translation of the Russian original provided for reference. In case of any discrepancy between the English and Russian versions, the Russian version prevails.

This User Agreement (hereinafter, the Agreement), in accordance with the provisions of Article 437 of the Civil Code of the Russian Federation, constitutes a public offer of the puzzlebot platform (LLC "PB", TIN (INN) 7448265179, KPP 744801001, OGRN 1257400032284, location: 454014, Chelyabinsk Region, Chelyabinsk), hereinafter, the Administration, and is addressed to any legally capable person who has accepted the Agreement (hereinafter, the User, the Licensee) on the terms set forth below:

Before using the puzzlebot platform (hereinafter, the Platform), the prospective User must read this Offer, the Personal Data Processing and Protection Policy, the Consent to Personal Data Processing, the Cookie Policy, and other documents on our websites at https://puzzlebot.top, https://puzzle.bot, https://labo.top, including subdomains (hereinafter, the "Website"). If the prospective User does not agree with the terms of the Agreement set forth in the Offer, with the other documents listed above and/or with the information in whole or in any part thereof, the prospective User must refrain from using the Platform.

Acceptance of the terms of the Agreement upon Registration on the website https://puzzlebot.top, https://puzzle.bot, https://labo.top by checking the "_V_" box (tick) on the page https://cp.puzzlebot.top and/or payment of a Tariff and/or logging into the Personal Account on the Platform shall be recognized by all interested parties, including the Administration and the Licensee (User), as:

Terms and Definitions

Platform means a software system intended for launching and supporting Bots and processing the DB, located at https://puzzlebot.top, https://puzzle.bot, https://labo.top, the non-exclusive rights to which belong to the Administration under an agreement with the authors/rights holders (Certificate of State Registration of Computer Program No. 2023666397, registered by the Federal Service for Intellectual Property (Rospatent) in the Register of Computer Programs on July 31, 2023), as well as the associated infrastructure.

Database (DB) means a collection of information about Chatbots, their owners and Users, as well as other information processed using the Platform.

User means a licensee, a natural person or legal entity that has accepted the Agreement.

Account means the User's account on the Platform.

Personal Account means a section of the Platform through which the User can use the Platform's functionality.

Chatbot (hereinafter, the Bot) means a software algorithm interacting with the Platform and other resources on the Internet via an account in the Telegram messenger, as well as in other messengers and other resources, including one that allows creating and maintaining a mini-application (website) within such resource.

Block means a ready-to-use software element for populating a Bot. It is a component part of the Platform.

Module means a database of Blocks. It is a component part of the Platform.

Template means a ready-to-use set of Blocks for populating Bots. It is a component part of the Platform.

Content means information, documents and other objects placed by the User in a Bot, including the content of resources (websites, applications, chats, groups, channels, etc.) that are connected to the Bot and/or referenced by the Bot and/or interact with the Bot and/or are advertised by the Bot and/or information about which is present in the Bot, and/or other similar data.

Tariff means the scope of rights granted to the User. Information on the cost of Tariff plans and the list of available features is posted at https://puzzle.bot/price

Month means a period of time equal to 30 (thirty) consecutive calendar days.

Subject Matter

  1. The Administration grants a simple (non-exclusive) license to use the Platform as a whole, as well as the Blocks, Modules and Templates included therein (access to the Platform), within the limits and in the ways provided for by the Agreement, with the Administration retaining the right to grant licenses to other persons at its own discretion. No other rights, licenses, goods, works or services are provided under the Agreement. Here, above and below, the term "Administration" refers simultaneously to both the "Administration" and the "authors/rights holders", unless specifically stated otherwise.
  2. The User uses the Platform and its elements (parts) within the limits and in the ways permitted by the terms of the Agreement and the selected Tariff, and pays remuneration unless otherwise provided by the Tariff.
  3. The Platform, including all its components, as well as the associated infrastructure (website, etc.), is the result of intellectual activity (intellectual property) of the Administration and is protected by the legislation of the Russian Federation and international agreements in the field of intellectual property. Violation of the integrity of the Platform and the associated infrastructure (website, etc.), breach of their protection systems, copying of their source code and/or its components in whole or in part, as well as other actions infringing the Administration's exclusive rights, are not permitted. The User bears civil, administrative or criminal liability in accordance with the legislation of the Russian Federation, including the obligation to comply with a court decision upon a claim of the Administration and/or the rights holder for recognition of the right, for suppression of actions infringing the right or threatening to infringe it, for publication of the court decision on the infringement committed indicating the actual rights holder, for compensation for losses or payment of compensation, and other obligations.

General Provisions

  1. To use the Platform, the User registers or logs in using the data and capabilities of Telegram or another messenger and/or other resource.
  2. After registration and/or authorization using the data of Telegram or another messenger and/or other resource, the User receives a unique Account and access to the Personal Account.
  3. All actions performed in the Personal Account are deemed to have been performed by the User personally.
  4. The User is solely responsible for:
  1. the safekeeping of their login and password;
  2. the consequences of loss and/or disclosure of the login and password to third parties.
  1. The Administration advises the User against sharing their Account data with third parties and/or allowing third parties to act from the User's Account. In any case, it is the User who bears full responsibility for the actions of third parties from the User's Account and must familiarize them with the Agreement, as well as monitor their full compliance with the Agreement and other documents on our websites at https://puzzlebot.top, https://puzzle.bot, https://labo.top, including subdomains.

Terms of Use

  1. The User may use the Platform in accordance with the Agreement and the applicable legislation of the Russian Federation.
  2. By default, the parties acknowledge that the User uses the Platform for commercial purposes. The Administration must be notified in advance of any other use of the Platform.
  3. The Administration is not obliged to provide consulting or technical support to the User. Such support, at the Administration's discretion, is possible only if the User complies with the Agreement and the puzzlebot Technical Support Service Usage Rules (https://puzzle.bot/support-rules) published in the puzzlebot bot and/or on the websites at https://puzzlebot.top, https://puzzle.bot, https://labo.top, including subdomains.
  4. The Platform is integrated with various services, including analytics, payment and mailing services, etc. The Platform only provides the possibility of access to these services. All matters related to the use of a specific service are governed by the rules and documents of that service and are resolved between the service owner and the User independently.
  5. The Platform is provided on an "as is" and "as available" basis.
  6. The User assumes all risks associated with the use of the Platform.
  7. The Administration makes no express or implied warranties to the User regarding the Platform and, in particular, does not guarantee (including but not limited to): fitness for a particular purpose, security and protection, accuracy, completeness, performance, system integration, uninterrupted operation, absence of errors, correction of malfunctions, absence of viruses, or legality of use in any territory, including outside the Russian Federation.
  8. The Administration is not liable for:
  1. the inability to use the Platform for reasons beyond the Administration's control;
  2. any actions and/or omissions of providers of services, online services, networks, software or equipment;
  3. distortion, modification or loss of Content;
  4. the security of the User's login and/or password;
  5. unauthorized and/or unlawful use of the User's login and/or password by third parties;
  6. damage that may be caused to any devices, information media and/or software of the User as a result of using the Platform;
  7. the consequences of transferring Bots between Accounts.
  1. The Administration may, at its own discretion:
  1. limit the frequency of the User's requests to technical support;
  2. merge or close requests that do not contain specific information;
  3. lower the priority of, or fully discontinue, support for the User in the event of a violation of the Agreement or the puzzlebot Technical Support Service Usage Rules;
  4. temporarily or permanently block access to the support service in the event of aggression, insults, threats, flooding, spam, duplicate requests, abuse of the service or any other violation of the Agreement or the puzzlebot Technical Support Service Usage Rules;
  5. decline to consider requests that fall outside the scope of support duties (including those relating to development, consulting, and implementation of bot scenarios and logic);
  6. apply automatic technical restrictions (timeouts, limits, refusal to create a new request) necessary to ensure the stable operation of the service.
  1. The Administration is not obliged to respond to requests that violate the puzzlebot Technical Support Service Usage Rules or place an excessive load on support.
  2. The User agrees that the Administration is not responsible for the User's inability to receive support if the User violates the Agreement or the puzzlebot Technical Support Service Usage Rules and/or if technical restrictions are applied.

Intellectual Property

  1. The Administration is the rights holder of the Platform and its constituent parts (code, design, databases, know-how, Modules, Blocks, Templates).
  2. The simple (non-exclusive) license granted to the User is limited to the "right to use subject to the restrictions of the Agreement and the Tariff paid by the User", and no provision of the Agreement means a transfer to the User of the exclusive right to the Platform, Modules, Blocks and Templates, other parts of the Platform, or the associated infrastructure or any part thereof.
  3. The simple (non-exclusive) license is granted to the User for a term within the Tariff paid by the User.
  4. The User may use the trade name and trademark of the Administration in any form and on any medium, including in the User's advertising materials and on the Internet, solely to identify the User as a user of the Platform for the purpose of advertising and promoting the Platform on the market.
  5. Each party to the Agreement retains all property rights and interests, including without limitation intellectual property rights, in the means of individualization belonging to it. Except as expressly provided in the Agreement, neither party grants, and the other party does not receive, any rights, including ownership and property rights (including any implied licenses), in respect of the other party's means of individualization.
  1. Using the Platform, the User may:
  1. populate Bots, including with Blocks, Templates and Modules;
  2. modify and further develop Bots;
  3. connect their own messenger page tokens and various services to Bots.
  1. The User may use Blocks, Templates and Modules to populate Bots only through the Platform.
  1. Exclusive rights to the program code of Blocks, Templates, Modules and other elements of the Platform belong to the authors/rights holders.
  2. The User may modify and further develop the Bot only subject to the need for the Bot, including its Content, to comply with all requirements of this Agreement.
  3. The User must retain in Bots the Administration's identifier "Bot created with the service https://puzzlebot.top" or "Bot created with the service @puzzlebot", unless otherwise provided by the Tariff.
  1. When populating a Bot, the User must replace the images, icons and texts contained in Blocks, Templates and Modules. These objects are used for demonstration purposes only. Use of these objects as Content in a Bot is possible only if the User has reached appropriate agreements with the rights holders.
  2. The User warrants that the Content does not infringe the rights of third parties to results of intellectual activity and equivalent means of individualization or rights to information constituting a trade secret, does not harm the honor, business reputation and dignity of third parties, and does not violate the Agreement or national and international legislation.
  3. The User grants the Administration the right to use the Content in any form and by any means within the Platform. The right of use is granted on the terms of a simple (non-exclusive) license and without payment of royalties and/or any other remuneration for the entire term of copyright. Termination of the Agreement between the Parties does not cancel this provision.

Export

  1. The User may not copy the program code of the Platform and/or its elements.
  2. The User may not export and use Blocks, Templates, Modules and other elements of the Platform separately from a Bot.

Additional Provisions

  1. The Administration provides the User with server space for populating the Bot.
  2. Interaction with the Bot is carried out by the Platform automatically.
  3. The Administration makes no warranties regarding the operability and integrity of the server on which space for the Bot is provided. The User assumes the risks of loss associated with interruptions in the operation of the Bot and loss of Content.

Prohibited Actions

  1. The User may not:
  2. Use the Platform, Modules, Blocks and Templates in ways not expressly provided for by the Agreement.
  3. Modify, customize, translate or create derivative products based on the Bot and elements of the Platform (Modules, Blocks and Templates), or integrate the Bot or elements of the Platform into other results of intellectual activity.
  4. Attempt to circumvent technical restrictions imposed by the Platform.
  5. Decompile, disassemble, decrypt or perform any other actions with the source code of the Platform.
  6. Export the Bot in violation of the provisions of the Agreement.
  7. Remove from the Bot the identifier "Bot created with the service https://puzzlebot.top" or "Bot created with the service @puzzlebot", unless otherwise provided by the Tariff.
  8. Take any actions to conceal the identifier "Bot created with the service https://puzzlebot.top" or "Bot created with the service @puzzlebot".
  9. Use the Platform and the Bot to publish, distribute, store or transmit in any form Content (including services with which the User's Bot interacts) that:
  1. is unlawful, harmful, threatening, defamatory, incites violence against any person and/or group of persons or inhumane treatment of animals, calls for unlawful activity, including by explaining the use of explosives and other weapons, violates generally accepted standards of decency and moral and ethical norms (including but not limited to erotica, pornography, escort services disguised as dating, dating for sex and hints at such content), promotes hatred and/or discrimination, or contains negative and critical statements concerning religion, politics, racial, ethnic or gender characteristics, personal qualities, abilities, sexual orientation and appearance of third parties, contains insults directed at specific persons and/or organizations, misleads other recipients of information, or offers knowingly unfulfillable and/or false and/or absurd promises;
  2. may be perceived as propaganda of certain political and religious views, non-traditional sexual orientation, violence, use of narcotic drugs, alcohol, tobacco smoking and equivalent activities (heated tobacco, vapes, salts, etc.);
  3. violates the rights of minors and other persons;
  4. infringes the rights of third parties to results of intellectual activity and equivalent means of individualization, rights to information constituting a trade and/or personal secret, or personal data, harms the honor and dignity or business reputation of third parties, or violates national and international legislation;
  5. contains information not authorized for disclosure;
  6. contains malicious software (viruses, worms, trojans or other computer code, files or programs) intended to disrupt, destroy or limit the functionality of any computer or telecommunications equipment (or parts thereof), to gain unauthorized access, or to obtain access to commercial software products by providing serial numbers, logins, passwords, programs for generating them and other means of obtaining unauthorized access to paid resources, as well as links to the above-mentioned information;
  7. constitutes Spam, i.e. the sending, without the recipient's consent, of messages of a commercial and non-commercial nature in the form of (including but not limited to): advertising of goods whose circulation is prohibited or restricted under the legislation of the Russian Federation; messages of social and/or religious-mystical content calling for further distribution of such messages ("chain letters"); lists of other people's email addresses; "pyramid" schemes, multi-level (network) marketing (MLM); referral links; internet earning systems and online businesses, etc.;
  8. offers (advertises, informs about) for distribution (sale, gift, exchange, etc.), in any form, by any means and in any combination, the following and similar items: narcotic substances, psychotropic substances and "dead drops"; erotic and pornographic materials; programs, devices and scripts for any kind of hacking; public materials, software and other materials that are publicly available; materials related to carding, financial and other fraud; hacked internet wallets and accounts for them; hacked servers; hacked RDP access to servers; SSH tunnels; brute-force tools and hacked accounts; group-buy schemes; bugs and vulnerabilities of websites; Citilink and other website accounts; DDoS services; scans of passports, driver's licenses, ID cards and other similar identity documents; wallets of any electronic payment systems and identity verification services; any other goods/works/services/games/giveaways, etc., the distribution of which is prohibited or restricted by the legislation of the Russian Federation and other countries, including any casinos and similar activities.
  9. otherwise violates the legislation of the Russian Federation and/or the norms of international law;
  10. may be used for the unlawful collection, storage and processing of personal data, or any other violation of the requirements of Federal Law of the Russian Federation No. 152-FZ of 27.07.2006 "On Personal Data", or other federal laws and regulations of the Russian Federation determining the cases and specifics of personal data processing and ensuring the security and confidentiality of such information.
  1. Use the Platform and/or the Bot for:
  1. disrupting and/or interrupting the operation of the Platform, including by placing elements that impede real-time information exchange, open additional browser or mobile application windows, substitute functional interface elements, etc., as well as disrupting and/or interrupting the operation of devices, servers, networks and other facilities and services of third parties;
  2. posting links to resources whose content contradicts the applicable legislation of the Russian Federation, the norms of international law, or the Agreement;
  3. disseminating false information regarding one's affiliation with the Administration and/or its partners;
  4. facilitating any activities aimed at violating the restrictions and prohibitions imposed by the Agreement, as well as at violating the applicable legislation.
  1. Grant sublicenses to third parties for any use of the Platform and/or its parts.

Blocking

  1. The Administration may immediately block the User's Bot, Account and Personal Account in the event of:
  1. detection of a violation of the provisions of the Agreement by the User;
  2. detection of a violation of the applicable legislation of the Russian Federation by the User;
  3. receipt of a claim from third parties alleging that the User has violated their rights;
  4. damage caused by the User to the image and business reputation of the Platform and/or the Administration;
  5. receipt of relevant demands from government authorities;
  6. other similar cases.
  1. The Administration reserves the right, at its own discretion, to deny the User access to the Platform and/or block the Bot and/or block the User's Account and Personal Account without giving any reason.
  2. The Administration may restrict Internet users' access to the Bot if the limits of the associated Tariff are exceeded and/or the Tariff is not paid.
  3. Blocking (restriction of access) means that Internet users are unable to view the content of the Bot, as well as the restriction of access to the Platform and the User's Account and Personal Account.
  4. The User undertakes to independently take all actions to ensure that the Content they post (including the content of third-party resources with which the Bot interacts) complies with the requirements of the Agreement, bears full responsibility for the Content they post (including the content of third-party resources with which the Bot interacts), and understands the risks and consequences of blocking.
  5. Upon blocking the User's Bot, Account or Personal Account, the Administration may unilaterally delete the Account together with all Bots, Content and data without any compensation. These and other actions and decisions related to blocking, deletion and/or other restrictions are taken by the Administration at its own discretion.
  6. The User may not publish on the Platform in any way the Content that was placed in a blocked Bot.

Tariffs

  1. The cost of the right to access and use the Platform (simple (non-exclusive) license) is set as a monthly fee payable to the Administration. A month means a period of time equal to 30 (thirty) consecutive calendar days.
  2. The amount of the monthly fee is set according to the Tariff plan selected by the User on the Platform.
  3. The available Tariffs are listed at: https://puzzle.bot/price
  4. Tariffs may be changed by a unilateral decision of the Administration. The cost of an already paid period is not subject to change.
  5. After registration, the User may use the Platform on the free Tariff. The Administration may provide the User with a trial period on a paid Tariff.
  6. To switch to a paid Tariff on a permanent basis, the User pays for it using the methods offered by the Platform's functionality. Switching between paid Tariffs is possible upon payment of the cost of the new Tariff in full.
  7. Payment for the Tariff is made on the basis of full (one hundred percent) prepayment.
  8. The date of payment is the date on which the funds are credited in full to the settlement account of the Administration or to the settlement account of a partner of the Administration in accordance with the Tariff payment procedure specified on the Platform.
  9. Payment obligations are deemed unfulfilled if the funds are returned at the request of the payment organization and/or the User/payer and/or in other cases.
  10. The cost of the Tariff is equivalent to the cost of the following:
  1. Upon the User's acceptance and payment of the Tariff selected by the User, subsequent non-use of the Platform by the User does not release the User from the obligation to pay for the Tariff, does not reduce its cost and does not constitute grounds for refunding that payment to the User.
  2. Upon expiration of the Tariff, it is automatically renewed for a period identical to the previous one (subject to its advance payment).
  3. The Administration may automatically debit the corresponding amount from the User's payment card in accordance with the current Tariffs.
  4. Before the expiration of the paid Tariff, the User may cancel the auto-payment function or notify the Administration that they do not wish to renew the current paid Tariff. In this case, no automatic debiting is made, but the User may independently pay for the Tariff of their choice.
  5. When switching from a paid Tariff to the free Tariff, the User must bring the Personal Account into compliance with the conditions under which the free Tariff is provided.
  6. When switching, before its expiration, from a Tariff with a lower monthly cost to a Tariff with a higher monthly cost, the payment for the remaining period, i.e. the remaining paid days, is automatically recalculated. Calculations in the recalculation are rounded up.
  7. By the very fact of the first payment for a Tariff, the User gives the Administration and its partners consent to store information about the User's payment card and other banking and other details, and agrees that the Administration is authorized to charge the payment card for:
  1. the implementation of the auto-payment function;
  2. debiting other payments related to the Agreement;
  3. repayment of the User's debt under the Agreement.
  1. The terms and methods of paying for the Tariff by bank card and other means of payment are determined by the legislation of the Russian Federation and the terms of banks, payment systems and other partners of the Administration.
  2. In the event of any claims related to the use of the Platform under the Agreement during a given paid period, the User may submit such claims in respect of that period within 30 calendar days from the end of that paid period. Upon expiration of this term, the obligations of the Administration provided for by the Agreement are deemed duly performed in full and accepted by the User without objections. The Parties confirm their agreement that no additional documents confirming the above-mentioned proper performance of all obligations are drawn up or signed by the Parties. Accordingly, the absence of such documents cannot constitute grounds (evidence) for non-performance (improper performance) by the Administration of its obligations under the Agreement.
  3. The User may, at their own discretion, transfer to the Administration amounts exceeding the cost of the Tariff selected by the User. In this case, such overpayment is reflected in the User's balance and may be credited by the Administration toward payment for the next period under the Tariff, another Tariff selected by the User, or additional options/services of the Platform selected by the User.

Refunds

  1. Provided that the User complies with the Agreement, the User has the right to request a refund within the period specified in clause 10.2 in the manner and on the terms of this section. Upon a refund request, the amount of funds is refunded based on the cost of the paid Tariff less the commissions of the payment system through which the Tariff was paid and through which the refund will be made. Accordingly, when a refund is processed, the payment system commissions are withheld from the User. The amount of the payment system commissions may be clarified when submitting the refund request.
  2. The conditions and amount of funds refunded to the User are determined as follows:
  1. If the user paid for the first time and no more than 3 days (inclusive) have passed from that moment until the submission of the refund request, the full paid amount of the tariff is refunded (less the payment system commissions);
  2. If the user paid for the first time and no more than 15 days (inclusive) have passed from that moment until the submission of the refund request, half of the paid amount of the tariff is refunded (less the payment system commissions);
  3. If the user paid for the first time and more than 15 days have passed from that moment, no refund is made.
  1. If, upon paying for the Tariff, the User received a bonus (goods and/or a service having its own value) free of charge and has already used it (received the goods and/or used the bonus service), then upon a refund the amount returned to the User is reduced by the cost of the bonus (goods and/or service).
  2. Refunds exceeding 10,000 (ten thousand) rubles are made by the Administration upon the User's submission of a scanned copy of an application in free form, mandatorily stating the details for the refund, and an electronic copy of the User's passport. The copy of the passport and the application must be sent by email to: .
  3. The Administration reserves the right to refuse a refund in the event of:
  1. violation of the rules of the Agreement and the applicable legislation of the Russian Federation;
  2. blocking of the User (including the Account, Personal Account and/or Bots);
  3. debiting of funds by auto-payment;
  4. renewal or change of the Tariff;
  5. non-compliance with the refund conditions specified in clause 10.2.

Rights of the Administration

  1. To modify, further develop and update the Platform without the User's consent or notice.
  2. To establish any restrictions on the use of the Platform.
  3. To delete a User's Account which, as of the time of deletion, has for six or more calendar months been:
  1. on the free Tariff;
  2. not used by the User;
  3. blocked.
  1. To send the User messages, notifications, requests, and information of an advertising and informational nature.
  2. To send the User information about webinars, videos and other information about the Platform.
  3. To independently place the identifier "Bot created with the service https://puzzlebot.top" or "Bot created with the service @puzzlebot" in the Bot.
  4. To access the User's Personal Account for the purpose of monitoring the operation of the Platform.
  5. To carry out maintenance work entailing suspension of the operation of the Platform.
  6. To restore the User's access to the Account in the event of hacking, loss or change of the login or password, provided that all of the following conditions are met:
  1. the account was used under a paid Tariff;
  2. the user provided accurate information about the payment card used to pay for the Tariff.
  1. To return to the control of the original User a Bot that the User transferred to another Account, if:
  1. the Account is used under a paid Tariff;
  2. the Administration deems the actions of the User who received the Bot to be in bad faith.

Personal Data

  1. The Platform processes the User's personal data for the purpose of performing the Agreement in accordance with the requirements established by Federal Law No. 152-FZ of 27.07.2006 "On Personal Data".
  2. The procedure for processing and protecting personal data is determined by the Personal Data Processing and Protection Policy located at https://puzzle.bot/privacy
  3. The Platform does not process personal data collected by the User in Bots and merely provides computing capacity that may be used by the User, including for the collection and processing of personal data. In this case, the User directly becomes the operator of the personal data they collect.
  4. If the User processes personal data of third parties, the User is solely responsible for compliance with appropriate personal data protection measures in accordance with the requirements of Federal Law No. 152-FZ and other laws and regulations, including with respect to obtaining the relevant permissions and placing the necessary documents and information in the Bot. If necessary, the User may enter into a separate Personal Data Processing Assignment with the Administration, located at https://puzzle.bot/assets/assignment.rtf

Liability

  1. The Administration is not liable for the User's direct and/or indirect losses, lost profits and/or damage.
  2. The Administration's liability under the Agreement is in any case limited to (may not exceed) the cost of the Tariff paid by the User.
  3. If third parties bring claims, demands and/or lawsuits against the Administration for violation of third-party rights related to the User giving any warranties (assuming any obligations) or using the Platform (its parts), including those related to the User's collection of personal data, the User undertakes to settle such claims, demands and lawsuits on their own and to compensate the Administration for damage should such damage arise. The User bears sole responsibility (and releases the Administration from liability to the User) for the Bots the User creates, including their use and population with Content, and for the consequences of the User's actions/omissions, including any losses and damages that the Administration may incur as a result.
  4. In the event of force majeure circumstances that exclude or objectively prevent the performance of the provisions of the Agreement, the parties have no mutual claims, and each party bears its own risk of the consequences of such circumstances.
  5. The User acknowledges and agrees that they use the capabilities provided under the Agreement at their own risk and that the Platform is provided on an "as is" and "as available" basis without any warranties.
  6. The User acknowledges that if the Administration does not exercise or enforce the legal rights or remedies vested in it by the Agreement (or any applicable law), this does not constitute an official waiver of the Administration's rights, and such rights and remedies remain available to the Administration.

Place of Conclusion and Term of the Agreement

  1. The place of conclusion and performance of the Agreement, including any interactions, including disputes and court proceedings, between the parties, as well as with third parties, is the legal address of the Administration.
  2. The Agreement is effective from the moment of acceptance by the User until the deletion of the User's Account. The Account may be deleted:
  1. at the User's request;
  2. by the User independently within the Platform;
  3. on the grounds provided for in Section 8.
  1. If an Account with an active paid Tariff is deleted on the grounds provided for by the Agreement (except for clause 10), the Administration may, at its own discretion, not refund the funds for the remaining paid period.
  2. After the deletion of the Account, the User may not use Bots, Blocks, Templates and Modules in any way.

Resolution of Disputes and Disagreements

  1. All disputes or disagreements arising between the Parties in connection with the performance of the Agreement shall be resolved by them through negotiations.
  2. If the Parties fail to reach an agreement, disputes and disagreements shall be resolved through a pre-trial claim procedure. The period for responding to a claim is 30 days.
  3. If it is impossible to reach an agreement, the dispute shall be referred for resolution to the competent court at the location of the Administration.
  4. The applicable law is the law of the Russian Federation.

Final Provisions

  1. The Agreement may be amended or supplemented by the Administration at any time without notice to the User. The new version of the Agreement takes effect from the moment it is posted on the Platform. The User undertakes to review the Agreement regularly and to check for notices of changes.
  2. Continued use of the Platform after amendments and/or additions have been made to the Agreement constitutes the User's acceptance of and agreement with such amendments and/or additions. If the User does not agree with the amendments and/or additions to the Agreement, the User may stop using the Platform. This is the sole remedy. The User confirms that, by continuing to use the Platform, the User agrees to the amended and/or supplemented provisions of the Agreement.
  3. The Parties confirm that the Agreement is governed by and construed in accordance with Chapters 69 and 70 of the Civil Code of the Russian Federation, as well as other legislation of the Russian Federation. Matters not regulated by the Agreement shall be resolved in accordance with Chapters 69 and 70 of the Civil Code of the Russian Federation and other legislation of the Russian Federation.
  4. If any provision of the Agreement proves to be void under the legislation of the Russian Federation, the remaining provisions shall remain in force, and the Agreement shall be performed by the Parties in full without regard to such provision.
  5. This Agreement is drawn up in Russian, posted at https://puzzle.bot/terms and may be provided to the User for reference in English at https://puzzle.bot/en/terms.html. This Russian-language version of the Agreement shall have unconditional priority over all existing translations, which do not give rise to any legal obligations and serve for reference only.
  6. The Parties separately confirm their agreement that the original text of the Agreement having unconditional priority is the text in Russian (this text), and that in the event of any discrepancy between the Russian-language version of the Agreement and a version of the Agreement in another language, the provisions of the Russian-language version of the Agreement shall apply.